Frequently Asked Questions (FAQ)

No. Entry into all Florida State Parks is on a first-come, first-served basis. Many parks fill to capacity, especially on weekends and holidays. Pre-purchased day passes do not guarantee park entry upon arrival. 

Should the park be at capacity when you arrive, you will not be allowed to enter the park at that time. Park staff may suggest that you try visiting at an alternate time during that day. If you are unable to enter a park due to park capacity issues, you may request a full refund for your day pass by calling 800-326-3521.

No. Florida State Parks that are open to the public will offer other options to pay at the park for admission.

No. Your day pass is only valid for admission to the single Florida State Park selected at check-out, on the date of purchase.

No. Your day pass is valid for park admission only and does not waive other special use fees. 

Yes. Call 800-326-3521 to request a refund. Please be prepared to provide the confirmation number from your order.

You may be asked to show park staff either a printed copy of your receipt or a digital copy (on your phone or mobile device) for park entry. If a printed or electronic copy of your receipt cannot be provided at the time of entry, admission may be denied.

Florida State Parks Annual Entrance Passes will be honored for park admission. If you are a current Florida State Parks Annual Entrance Pass holder, you do not need to purchase a day pass online – your pass will be honored. 

Please view our website for complete Florida State Parks' Annual Entrance Pass Program Benefits. 

Maybe. Most Florida State Parks have limited entry points into the park. Please be prepared to wait in line to show park staff your day pass receipt.